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Plan for Your Dive: Why You Need an Effective AI Strategy

Artificial IntelligenceDigital Enablement

Diving headfirst into AI without a strategy? That's like setting sail without a compass. A clear AI plan can turn tech buzz into tangible business wins and ensure your business is aligned for growth.

a hologram showing a digital brian labeled "AI" hovers over a man

10 Steps for Developing an AI Strategy

Artificial IntelligenceDigital Enablement

How do you build an AI strategy tailored to your business needs? Use these 10 steps to outline your plan.

A factory full of robotic arms is overlaid with holographic icons representing data, processes, and AI

Using a Factory Analogy to Understand Intelligent Automation

Digital Enablement

By categorizing Intelligent Automation by its parts, like a factory does, it becomes easy to understand how they all work together.

A man selects an icon representing Lean and Six Sigma from a panel of icons.

Unlocking Organizational Excellence: The Power of Lean and Six Sigma

Digital Enablement

No matter your company's industry, size, or product, Lean and Six Sigma methodologies can help you become more efficient.

Two colleagues analyzing financial data reports on laptop with charts and graphs at modern office

Intelligent Automation Solutions in Finance

Digital Enablement

Intelligent Automation is the next wave of efficiency technology, combining the powers of AI, machine learning, and RPA to save businesses time and money.

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Improving Effectiveness through Coaching Data: A Practical Guide

Digital Enablement

Because we know behavioral coaching influences key KPIs, we can use coaching data to create custom programs to identify effective coaching methods and trends across teams.

Call center worker accompanied by her team. Smiling customer support operator at work. Young employee working with a headset.

How AI-Driven Coaching Can Transform Call Centers

Artificial IntelligenceDigital Enablement

Traditional quantitative metrics and coaching techniques are evolving as AI-driven coaching increases both efficiency and personalization of training.

Building A Data Science Solution to Increase Conversions

Artificial IntelligenceDigital Enablement

A leading healthcare company challenged us to find a way to increase their close rate. So we built a data science solution tailored to their needs and customer base.

A stylized image of a factory which RevGen uses as a metaphor for Artificial Intelligence.

How the AI Factory Cuts Through the Tech Hype

Artificial IntelligenceDigital Enablement

The metaphor of the AI Factory is an easy way to break out the components of AI to ensure you receive tangible value from your investment in this new technology.

A man in a plaid shirt, shakes hands with a construction worker with his helmet tucked under his arm.

And, Not Or – How Modern Software Architectures Influence the Build vs. Buy Debate

Digital Enablement

In the past, there was a clear distinction between building custom software and implementing something “off the shelf.” Modern software architecture is changing how we decide whether to build or buy.

A man stands in front of a projected screen showing their process mapping results.

The Crucial Role of Process Mapping with a Customer-Centric Lens

Digital EnablementCustomer Experience

Looking to add new technologies to bolster your CX initiatives? Make sure you're process mapping before making any investments.

Arrow blocks show how a path diverges at a decision point

Build vs. Buy: What Can We Learn from an Age-Old Debate?

Digital Enablement

For 60 years, organizations have debated building vs. buying software solutions. What can looking back on the factors that drove those decisions in decades past tell us about this debate today?

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